Legal

Terms and Conditions

Last updated: September 23, 2026

These Terms and Conditions govern access to and use of the websites, applications, software, platforms, products and AI-based services provided by Nirvista Inc. Please read these Terms carefully before using our Services.

1. About Nirvista

These Terms and Conditions ("Terms") constitute an agreement between you ("you", "your", or "User") and Nirvista Inc. ("Nirvista", "we", "us", or "our").

Nirvista Inc. provides artificial intelligence and technology-based services, including AI software, AI workforce solutions, automation, conversational AI, AI agents, analytics, business process automation, software platforms, integrations and related technology services (collectively, the "Services").

2. Acceptance of These Terms

By accessing our website, creating an account, submitting an inquiry, joining a waitlist, purchasing a Service, entering into a service agreement with Nirvista, or otherwise using our Services, you agree to be bound by these Terms.

If you do not agree to these Terms, you should not access or use the Services.

3. Eligibility

You represent that you have the legal capacity and authority to enter into these Terms. If you are using the Services on behalf of a company, organization or other legal entity, you represent that you have authority to bind that entity to these Terms.

4. AI-Based Services

Nirvista provides technology and services that use artificial intelligence, machine learning, automation and related technologies. Depending on the Service, these technologies may generate text, recommendations, classifications, summaries, responses, analyses, workflows, decisions or other outputs ("AI Output").

AI-generated output may contain errors, inaccuracies, omissions or outdated information. AI Output should be reviewed and independently evaluated before being relied upon for important business, financial, legal, medical, compliance, employment or other consequential decisions.

Unless expressly agreed otherwise in writing, Nirvista does not represent or warrant that AI Output will always be accurate, complete, reliable, current or suitable for a particular purpose.

5. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms.

You must not:

Use the Services for unlawful, fraudulent or deceptive activities.
Attempt to gain unauthorized access to the Services or related systems.
Interfere with or disrupt the security, availability or operation of the Services.
Use the Services to infringe intellectual property, privacy or other rights of third parties.
Use the Services to generate or distribute content that violates applicable law.
Reverse engineer, decompile or attempt to extract source code from the Services except where permitted by applicable law.
Use automated methods to access the Services in a manner that places unreasonable load on our systems.
Resell, sublicense or commercially exploit the Services except as expressly authorized by Nirvista.

6. Accounts and Security

Certain Services may require you to create an account. You are responsible for providing accurate information and maintaining the confidentiality of your account credentials.

You are responsible for activities performed through your account unless unauthorized use resulted from circumstances outside your reasonable control and was promptly reported to Nirvista.

7. Customer Data and Content

You retain ownership of content, information and data that you submit to the Services ("Customer Content"), subject to the rights necessary for Nirvista to provide and operate the Services.

You represent that you have the necessary rights, permissions and lawful authority to provide Customer Content to Nirvista and to permit Nirvista to process that content for the purpose of providing the Services.

8. Intellectual Property

The Services, including software, technology, interfaces, designs, trademarks, logos, documentation and other materials provided by Nirvista, are owned by or licensed to Nirvista and are protected by applicable intellectual property laws.

Except for the limited rights expressly granted under these Terms, no ownership rights in the Services or Nirvista intellectual property are transferred to you.

9. Fees, Subscriptions and Payments

Certain Nirvista Services may require payment of subscription fees, usage fees, implementation fees or other charges.

Applicable pricing, billing cycles, usage limits, payment terms and cancellation conditions will be communicated at the time of purchase or through the applicable service agreement, order form or pricing page.

Unless otherwise stated in writing, fees paid for Services are non-refundable except where required by applicable law or expressly provided under the applicable agreement.

10. Third-Party Services

Nirvista Services may integrate with or depend on third-party platforms, APIs, cloud infrastructure, payment providers, communication services, AI models or other external services.

Third-party services may be subject to their own terms and privacy policies. Nirvista is not responsible for the independent operation, availability or policies of third-party services.

11. Service Availability

We aim to provide reliable and continuous access to our Services; however, availability may be affected by maintenance, upgrades, security events, infrastructure failures, third-party dependencies, network issues or circumstances beyond our reasonable control.

Nirvista does not guarantee that the Services will always be uninterrupted, error-free or available at any particular time.

12. Confidentiality

Where the parties exchange confidential business, technical or commercial information, each party agrees to use reasonable measures to protect such information from unauthorized disclosure or use, subject to applicable agreements and law.

13. Privacy

Our collection and use of personal information is described in our Privacy Policy, which forms part of the framework governing your use of our Services.

14. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis. Nirvista disclaims warranties that are not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose and non-infringement, except where such disclaimers are not permitted by law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Nirvista will not be liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, business opportunities, data or goodwill arising from or related to use of the Services.

Any additional limitations of liability, including applicable monetary caps, may be specified in a separate service agreement, order form or other written agreement between Nirvista and the customer.

16. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify and hold harmless Nirvista Inc. and its officers, directors, employees, contractors and affiliates from claims, liabilities, damages, losses and reasonable expenses arising from your unlawful use of the Services, violation of these Terms, or infringement of third-party rights through Customer Content or your use of the Services.

17. Suspension and Termination

Nirvista may suspend or terminate access to the Services where reasonably necessary to protect the Services, users, third parties or Nirvista's systems, including where a user materially violates these Terms or applicable law.

Upon termination, provisions that by their nature should survive termination, including intellectual property, confidentiality, disclaimers, limitations of liability and indemnification, will continue to apply.

18. Changes to the Services

Nirvista may modify, improve, replace or discontinue portions of the Services from time to time. Where reasonably required, we may provide notice of material changes.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Services, business operations, technology or applicable legal requirements.

The updated version will be posted on this page with a revised "Last updated" date. Your continued use of the Services after the effective date of updated Terms constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

20. Governing Law

These Terms and your use of the Services will be governed by the laws applicable to Nirvista Inc. and the jurisdiction specified in the applicable customer agreement, order form or other written agreement.

Where no separate written agreement specifies governing law or jurisdiction, the applicable governing law and forum will be determined in accordance with the laws applicable to Nirvista Inc.

21. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by applicable law.

22. Entire Agreement

These Terms, together with any applicable service agreement, order form, pricing terms, privacy policy and other expressly incorporated terms, constitute the agreement governing your use of the applicable Services.

23. Contact Nirvista

If you have questions regarding these Terms and Conditions, please contact Nirvista Inc.:

Nirvista Inc.
Email: hello@nirvista.us
Website: https://nirvista.us