Legal
Privacy Policy
Last updated: September 23, 2026
This Privacy Policy explains how Nirvista Inc. ("Nirvista", "we", "us", or "our") collects, uses, discloses, stores and protects information when you visit our websites, use our applications and platforms, communicate with us, or use our AI-based services.
This Privacy Policy applies to information collected through Nirvista websites, applications, software platforms, AI services, customer portals, forms, communications and related services (collectively, the "Services").
1. Information We Collect
Depending on how you interact with Nirvista, we may collect the following categories of information.
2. Information You Provide to Us
- Name and contact information.
- Business email address and telephone number.
- Company or organization name.
- Job title, role and professional information.
- Business requirements and information submitted through forms or consultations.
- Account registration and authentication information.
- Information submitted when joining a waitlist or requesting a demonstration.
- Communications and correspondence you send to Nirvista.
- Information contained in files, documents or other materials you intentionally provide to our Services.
3. Information Collected Automatically
When you access our website or Services, certain information may be collected automatically, including:
- IP address and approximate geographic location derived from the IP address.
- Browser type and version.
- Operating system and device information.
- Pages, features and Services accessed.
- Date and time of access.
- Referring and exit pages.
- Usage, performance and diagnostic information.
- Cookies and similar technologies.
4. Information From Business Customers
When you or your organization uses Nirvista's AI-based Services, you may provide business information, operational data, documents, messages, instructions, files or other content for processing by the Services.
Depending on the applicable service agreement, such information may be processed on behalf of the customer. Customers are responsible for ensuring that they have the appropriate rights, permissions and legal basis to provide such information to Nirvista.
5. How We Use Information
Nirvista may use information for the following purposes:
- To provide, operate and maintain our Services.
- To create and administer user accounts.
- To provide AI-based services, automation and business workflows.
- To process and respond to customer requests and inquiries.
- To provide demonstrations, onboarding and customer support.
- To communicate with customers, prospects and users.
- To manage waitlists, registrations and service requests.
- To monitor performance, reliability and security.
- To detect, investigate and prevent fraud, abuse and security incidents.
- To improve our products, Services and user experience.
- To comply with applicable legal and regulatory obligations.
- To establish, exercise or defend legal claims.
6. AI and Automated Processing
Nirvista provides AI-based services that may process information in order to generate responses, recommendations, classifications, summaries, analyses, workflows, automations or other AI-generated outputs.
The nature of processing depends on the particular Service and the configuration selected by the customer.
Where third-party AI models, APIs or infrastructure are used to provide a Service, information may be processed by those providers subject to the applicable contractual, technical and privacy arrangements.
7. Customer Data
Where Nirvista processes information on behalf of a business customer, the customer generally determines the purposes for which such information is processed, while Nirvista processes the information to provide the contracted Services.
Customer Data will be handled in accordance with the applicable service agreement, data processing terms, contractual commitments and applicable law.
8. Cookies and Similar Technologies
Nirvista may use cookies, pixels, local storage and similar technologies to operate our websites, remember preferences, understand usage and improve our Services.
Depending on your browser and applicable law, you may be able to control or disable certain cookies through your browser settings.
9. Service Providers and Third Parties
We may work with trusted third-party service providers that help us operate our business and Services.
These providers may support functions such as:
- Cloud hosting and infrastructure.
- Artificial intelligence and machine learning services.
- Analytics and monitoring.
- Authentication and security.
- Email and communications.
- Customer relationship management.
- Payment processing and billing.
- Customer support.
We require service providers to handle information in accordance with applicable contractual and legal requirements appropriate to the services they provide.
10. Business Transfers
If Nirvista is involved in a merger, acquisition, financing, restructuring, reorganization, sale of assets or similar transaction, information may be transferred as part of that transaction, subject to applicable law.
11. Legal Disclosures
Nirvista may disclose information where reasonably necessary to comply with applicable law, legal process, court orders or lawful governmental requests, or where necessary to protect the rights, property, security or safety of Nirvista, our users or others.
12. Data Security
Nirvista uses reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss or destruction.
However, no internet transmission, electronic storage system or security measure can be guaranteed to be completely secure.
13. Data Retention
We retain information for as long as reasonably necessary to provide the Services, maintain business and financial records, satisfy legal obligations, resolve disputes, enforce agreements and protect our legitimate business interests.
Retention periods may vary depending on the type of information, the nature of the relationship and applicable legal requirements.
14. International Data Transfers
Nirvista may operate and use service providers in multiple jurisdictions. As a result, information may be processed or stored in countries other than the country in which you reside.
Where required by applicable law, Nirvista will implement appropriate safeguards for international transfers of personal information.
15. Your Privacy Rights
Depending on your location and applicable law, you may have rights relating to your personal information, which may include:
- The right to request access to personal information.
- The right to request correction of inaccurate information.
- The right to request deletion of certain information.
- The right to request restriction of certain processing.
- The right to object to certain processing.
- The right to request portability of certain information.
- The right to withdraw consent where processing is based on consent.
These rights may be subject to limitations and exceptions under applicable law.
16. Marketing Communications
If you provide your contact information, Nirvista may send information relating to our Services, product announcements, demonstrations, events or other business communications where permitted by applicable law.
You may opt out of marketing communications by following the unsubscribe instructions included in the communication or by contacting us directly.
17. Children's Privacy
Our Services are intended for businesses and general audiences and are not directed toward children. We do not knowingly collect personal information from children where prohibited by applicable law.
18. Third-Party Websites and Services
Our website or Services may contain links to third-party websites, applications or services. Nirvista does not control those third parties and is not responsible for their privacy practices.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
19. Do Not Track
Some web browsers provide "Do Not Track" signals or similar mechanisms. Because there is currently no universally accepted standard for responding to such signals, our Services may not respond to all browser-based Do Not Track settings.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Services, technology, business practices or applicable legal requirements.
When we make changes, we will update the "Last updated" date at the top of this page. Where required by applicable law, we will provide additional notice of material changes.
21. Contact Us
If you have questions about this Privacy Policy, wish to exercise applicable privacy rights, or have concerns about how your information is handled, please contact Nirvista Inc.
Nirvista Inc.
Email:
hello@nirvista.us
Website:
https://nirvista.ai