At Nirvista, we are committed to providing our customers with the best experience and high-quality services. We understand that there may be times when you need to request a refund, and we want to ensure that the process is clear and straightforward.

1. General Refund Policy

We offer refunds for the following cases:

• If you have purchased a service from Nirvista and the service was not delivered as described, we will provide a full refund.
• If you are unsatisfied with a product or service provided by Nirvista, please contact our support team within 30 days of purchase, and we will try to resolve the issue or offer a refund if applicable.

2. How to Request a Refund

To request a refund, please follow these steps:

• Contact Us: Reach out to our customer support team via email at support@nirvista.us or use the contact form on our website.
• Provide Necessary Details: Include the order number, date of purchase, and a detailed description of why you are requesting a refund.
• Evaluation: Our team will evaluate the request and get back to you within 7-10 business days.

3. Non-Refundable Services

The following services are non-refundable:

• Any service that has already been completed or is in progress.
• Any products or services offered at a discounted rate or through special promotions.
• Any services delivered via digital content or non-tangible items such as software, downloadable content, or subscriptions.

4. Late Refunds

If you haven’t received your refund after the specified processing period, please first check your bank or payment provider for any pending transactions. If you still do not see the refund, please contact us at support@nirvista.us and we will assist you further.

5. Terms and Conditions

• Refunds will only be processed after we receive and verify the relevant details.
• Nirvista reserves the right to deny a refund request if it does not meet the eligibility criteria mentioned above.

6. Changes to Refund Policy

We may update or modify this Refund Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be noted at the bottom.

If you have any questions or need further assistance regarding our refund policy, please do not hesitate to contact us at support@nirvista.us.